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Privacy & Security

Privacy & Security

We are committed to your privacy! 

We do not sell or share our customers’ personal information with any third parties except if required to do so legally. We collect and store information about the pages viewed by our website visitors. We use this data to identify visitor behavior which will help us to improve the overall site experience. We are not responsible for the Privacy Policy content on sites linked to by VitaminTree.ca 

VitaminTree.ca does collect a certain amount of information from our customers and visitors to our website. We do this for the effective running of our day-to-day business and in improving your experience with VitaminTree.ca We know that keeping your personal information private is very important and we do this responsibly and in accordance with Canadian law. Maintaining your confidence in us is our priority.

Shipping & Returns

All orders shipped within Canada are shipped using Canada Post. At this time, we do not offer any international shipping options to destinations outside of Canada. 


VitaminTree.ca will examine returns on unopened products within 30 days on a case-by-case basis. Returns may be subject up to a 20% restocking fee which will be subtracted from the original cost and a credit for the difference will be issued. Shipping costs are non-refundable. Please note that any product that has been opened cannot be returned.

To avoid this, we make every effort to help you be sure of sizes and features of all items prior to purchase. As always, please call us if you have any questions about your order before it ships. We can be reached toll free at 1-877-378-0718

VitaminTree.ca will accept returns on merchandise sold that have manufacturing defects. If the product you purchased has defective materials and/or workmanship, please contact us first for troubleshooting and then, if required, a return authorization number will be issued to you via email. No credits or refunds will be issued until we have received the product into our facilities and examined them.